Contact
One address handles everything: support, billing questions, privacy requests and legal notices.
Please include your Norviq username so we can find your account. We aim to answer support questions promptly, and privacy requests within one month as required by the GDPR.
Support and billing
Subscription changes, cancellations and payment details are handled in Billing through the Stripe customer portal. See the Terms of Service for our cancellation and refund position.
Privacy and legal
Data access, export, correction and erasure requests, and any legal notice, go to the same email address above. Background is in the Privacy Policy.
Postal address
NorviqTrade, Gunderupvej 16, 9260 Gistrup, Denmark. CVR no. 46706218, VAT no. DK46706218.
Community
For day-to-day questions you can also reach other traders and the team on our Discord server, linked in the footer.